The emergency goes to whoever answers first
A homeowner with water on the floor calls three plumbers. If your dispatcher is on hold with a tech to find out who's free, the job is already gone.
See FieldNexus on your own jobs.See scheduling, dispatch, and payments run on your own jobs.
Book a 30-min demoWhen there's water on the floor, the plumber who answers first gets the job. FieldNexus is plumbing software for residential and commercial plumbing companies: dispatch, work orders, quotes, invoicing, service contracts, and a plumber app that works under the house. It runs a two-van shop and a multi-crew commercial department alike.
Rather try it yourself? Start a free trial or call 1-833-259-0555
Plumbing companies rarely lose money on the wrench work. They lose it on the phone, on the truck, and in the paperwork after.
A homeowner with water on the floor calls three plumbers. If your dispatcher is on hold with a tech to find out who's free, the job is already gone.
Fittings, a shutoff valve, a wax ring, another tube of sealant. Used on site, forgotten by Friday, and quietly eaten as margin.
“I'll send you a price tonight” gives the homeowner all evening to call two more companies. The install goes to whoever closed on the spot.
An after-hours emergency when the office, the van, and the books run on the same system.
9:42 PM
The homeowner books through the form on your website, or your on-call plumber takes the call. Address and problem are captured up front.
How it works9:44 PM
The dispatch board suggests the nearest available tech. One tap puts the job on their phone, and the customer gets a text with an ETA.
How it works10:15 PM
Past visits, notes, and the equipment at the address are in the app before the tech walks through the door.
How it works10:50 PM
Leak repaired, photos taken, parts logged. The tech quotes the repipe or the new shutoff as good-better-best options on one screen.
How it works11:05 PM
The work order becomes an invoice in one tap. Card, Apple Pay, or Google Pay on site, synced to QuickBooks or Xero.
How it worksReplace the whiteboard, the carbon-copy invoice book, and the separate card reader with one system for the office and the van.
See every plumber, every job, and every status on one live board. FieldNexus suggests the best tech by skills, location, and workload. Drag to assign, and the job lands on their phone with the customer's ETA text already sent.
Techs build good-better-best options on site from your saved price lists. The homeowner signs on their phone and you take the deposit before leaving. Quotes that aren't signed get a follow-up automatically.
Job details, parts and materials, notes, before-and-after photos, and a full audit trail on one work order.
One-tap invoices from the finished job. Deposits, partial payments, reminders, and QuickBooks & Xero sync.
Drag-and-drop calendar, recurring jobs, buffer time, and automatic reminders that cut no-shows.
The day's jobs, customer history, quotes, photos, payments, and clock-in. Works offline in basements and crawl spaces.
Sell annual inspection or water heater flush plans. Visits schedule themselves and bill on repeat.
Customer, property, and equipment history in one record, plus a pipeline for repipes and remodel bids.
Customers book drain, leak, and install calls from your website 24/7, with a deposit if you want one.
A live map of every van, accurate customer ETAs, verified arrivals, and mileage reports.
Commercial work runs on contracts, sites, and paperwork. Facility managers want proof the work was done, your controller wants real job costs, and your dispatcher has a dozen crews to keep moving. FieldNexus runs all of it next to your residential calls.
Built for work like
Running a commercial or multi-crew operation?
We'll walk through your contracts, sites, and crews, and scope guided setup for your team.
A property manager with 40 buildings is one customer with 40 properties, each with its own equipment, service history, and documents.
Backflow tests, grease trap service, and preventive maintenance run on agreements that book the visits, bill on repeat, and flag renewals before they lapse.
Required checklists, before-and-after photos, and signatures on every job, stored on the property and searchable when the client or an inspector asks.
Repipes and fit-outs get phases, assigned crews, materials tracked against the estimate, and a profitability report when the job closes.
Deposits, staged invoices, and partial payments for larger jobs. Clients see their history, documents, and open invoices in a branded portal, and send new requests there.
Role-based access, skills-based dispatch across crews, manager-approved timesheets, and guided implementation for larger teams.
Plumbing happens below ground level, right where the bars run out. The FieldNexus app keeps working offline, so your plumbers finish the job, capture the signature, and move on. The office catches up the moment they're back in range.
Update job status, work through checklists, log parts, take photos, and capture signatures without waiting for a signal.
Every change is saved on the phone and queued, so a dead zone never means a missing ticket or a second trip.
When the phone reconnects, queued work syncs automatically and the office sees it. No one re-types anything.
Everything logged on the work order lands on the bill. See it in a 30-minute demo.
Most teams schedule their first real jobs within a day of signing up.
Import templates and checklists for moving off spreadsheets or another tool.
Every feature unlocked for 14 days. No credit card required.
Comparing software for plumbers? Make sure it does these six things. FieldNexus does all of them.
You should see who's closest and free, and drop an emergency into a full day in under a minute.
Good-better-best options, signatures, and deposits on the tech's phone, so installs don't go to the next company.
Materials logged on the work order should flow straight onto the bill, without anyone re-typing them.
iOS and Android, offline in basements and crawl spaces, and simple enough for every plumber on the crew.
Multi-property accounts, service contracts, and staged billing for commercial clients, next to your residential calls.
Two-way QuickBooks or Xero sync, an import path for your customer list, and a free trial long enough to run real jobs.
Triage models, SLA honesty, emergency vs. planned work, and how software supports plumbers without turning dispatch into a call center.
9 min readSame-day invoices, field card present, deposits, and change orders—how leading teams shorten the cash cycle without adding finance headcount.
9 min readConfirmations, reminders, deposit policies, and capacity planning that protect technician utilization without sounding hostile to customers.
8 min readRun more than one trade? See FieldNexus for HVAC, electrical and appliance repair, or the full field service software overview.
Book a 30-minute plumbing walkthrough, or start a 14-day free trial and run real jobs yourself. No credit card required.
Prefer to talk? Call 1-833-259-0555